Frequently Asked Questions
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No, you don't need a referral to book an appointment with us. However, if you'd like to claim a Medicare rebate, you'll need a valid Mental Health Treatment Plan from your GP, or a referral from a psychiatrist or paediatrician.
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Psychologists provide talk-based therapy and psychological assessment, and don't prescribe medication. Psychiatrists are medical doctors who can prescribe and manage medication as well as provide therapy. Many of our clients see a psychologist for therapy and a GP or psychiatrist for medication management, working together as a team.
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We work with children, adolescents and adults, and offer family-focused support across all these age groups.
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Yes, confidentiality is central to what we do, within the legal and ethical limits that apply to all psychologists (for example, where there's a risk of serious harm). For children and adolescents, we're happy to talk through what confidentiality looks like for your family before starting.
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You can book directly through our online booking system, or contact us and our team will help find the right psychologist and time for your family. [Book Now] [Contact Us]
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That's completely normal. Get in touch and our team will help point you towards the right service, whether that's therapy, assessment, or a group program.
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Most therapy sessions run for around 50 minutes. Assessment sessions vary depending on the type of assessment, and we'll let you know expected timeframes when you book.
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Your first session is about getting to know each other. We'll talk through what's brought you in, your goals, and start building a plan together. There's no pressure to have everything figured out beforehand.
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[Confirm and insert current telehealth availability.]
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If you have a valid Mental Health Treatment Plan from your GP, you can generally claim a rebate on eligible therapy sessions. Visit our [Fees & Rebates] page for current rebate amounts and details.
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[Confirm catchment area, telehealth availability for regional or interstate clients, etc.]